At Sanjana Digital Service, we are committed to protecting the privacy, security, and personal information of our users, retailers, distributors, and partners. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our platform, website, mobile services, and fintech products.
By accessing or using our services, you agree to the terms of this Privacy Policy.
On this page
1. Information We Collect
We may collect the following information when you register, transact, or use our services:
Personal Information
- Full Name
- Mobile Number / Email Address
- Address and Location Details
- KYC Documents (PAN, Aadhaar, ID Proof - where applicable)
Business / Account Information
- Retailer / Distributor Profile Details
- Shop / Business Information
Transaction & System Data
- Transaction history and service usage
- Device details, IP address, browser type
- Login logs and security tracking data
We collect this information only for legal, operational, and service purposes.
2. How We Use Your Information
Your data is used for:
- Account creation and identity verification
- Providing fintech and digital services
- Maintaining transaction records and security monitoring
- Customer support and dispute resolution
- Compliance with legal and regulatory requirements
- Platform improvement and performance analytics
We do not sell or trade your personal data to third parties.
3. Data Security
We implement bank-grade security measures, including:
- Encryption of sensitive information
- Secure servers and firewalls
- Restricted access controls
- Fraud and risk monitoring mechanisms
However, users should also practice safe login behavior.
4. Data Sharing and Third-Party Services
We may share limited data with:
- Banking and payment partners
- AEPS / BBPS / API service providers
- Verification and compliance authorities
Data is shared only for service delivery, security and legal compliance.
5. User Rights
You have the right to:
- Access your data
- Request corrections
- Request deletion (where legally permitted)
- Withdraw consent for communications
Requests can be submitted via our support email.
6. Cookies and Tracking
We may use cookies to:
- Improve website functionality
- Remember user preferences
- Analyze platform usage
You may disable cookies in your browser if preferred.
7. Legal Compliance
We follow applicable data protection, IT, and fintech-service regulatory standards, as applicable to our operating model. Fraudulent or illegal activities may be reported to authorities.
8. Policy Updates
We may update this policy periodically. Continued use of our services constitutes acceptance of the revised policy.
9. Contact Information
For privacy or policy-related queries, contact:
Sanjana Digital Service
Email: sanjanadigitalservice@gmail.com